We get this question asked a lot. We are a reputable store with hundreds of satisfied customers. If you are not confident about purchasing, read around on us and what other customers are saying. We strive on our great reputation.
Our accounts will always have the specified skin on the account. We don't do refunds if you don't like the additional skins that were provided to avoid abuse of the system (customers constantly getting replacements until they get best possible account).
In rare cases there may be delays on our deliveries. We will always notify our customers if there is a current delivery delay. If you are worried about your account delivery and want to get in contact with us, email us at email@example.com.
Step 1 - Identify a Primary and Secondary console account.
You first need to determine the following:
Which console holds the purchases and progression you care the most about? Let’s call this your Primary console.
In our example scenario, let’s pick PlayStation as the Primary console, and Switch as the Secondary.
Step 2 - Ensure both console accounts are upgraded to new Epic Accounts
Note: You’ll need to perform the following steps for BOTH your Primary and Secondary console accounts. At the end of this process, you'll have two separate Epic accounts, each associated with one console.
Follow these steps for each account to create an Epic Account association:
Click SIGN IN in the top right corner of the page.
On the Sign In page, select the console (such as say PlayStation or Switch) that you are logging into.
For our example scenario, we are first checking to see if our Switch
account has an Epic Account association and are selecting the Switch
Use the sign-in pop up that appears for the selected console (in this case, Switch).
If you are redirected back to the Epic Games home page, skip to step 7.
If not, continue with the steps below.
If your console account does not have an Epic Account association,
you'll need to create a new one. Complete the following fields on this
page to create a new Epic Account that will automatically be associated
with the selected console. It is important to put in a valid email address as you will have to verify it before you can complete the process.
As a reminder, you MUST do this for both your Primary and Secondary console accounts in order for this process to work. NOTE:
You'll need a separate email address for each account, because an email
address may only be associated with a single Epic account. (Epic
apologizes for this complication.)
Make sure to keep the login information for the Epic Account associated with your Secondary console account as you are going to need it in November to merge purchases, etc.
Step 3 - Unlink the Secondary console from its Epic Account
Now that you’ve verified or created an Epic Account association for
your console accounts, you’ll need to unlink your Secondary console in
order to link it with the Epic Account associated with your Primary console.